Welcome to TradersCity Contact and support center

Please use this system to only contact TradersCity.

  • If you want to contact a company about their posted trade lead on TradersCity, Please do not submit a support request here and instead send your inquiries directly to the company contact information listed in the posted trade lead under "Company Contact".
  • To post a trade lead about your products and services on TradersCity, feel free to register and become a member
  • To submit your buy/import needs on TradersCity (products you want to buy/import), please use the Quick Buy/Import Form that does not require membership registration.


Open A New Support Request

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Support Request Status

We provide archives and history of all your support requests complete with responses.



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