Welcome to TradersCity Contact and support center

Please note the following:

  • If you want to contact a company about their posted trade lead on TradersCity, Please do not submit a support request here and instead send your inquiries directly to the company contact information listed in the posted trade lead under "Company Contact".
  • To post a trade lead about your products and services on TradersCity, Please do not submit a support request. Free register and become a TradersCity Free member.
  • For Copyright Infringement Notifications (DMCA), please check our DMCA page to know what you need to provide us with when notifying us that a user on our service is infringing upon your copyright / trademark.
  • To submit your buy/import needs on TradersCity (products you want to buy/import), please use the Quick Buy/Import Form that does not require membership registration.

Open A New Support Request

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Support Request Status

We provide archives and history of all your support requests complete with responses.


Copyright © osTicket.com. All rights reserved
Powered by osTicket